Terms and Conditions.

(Last updated: June 2025)

These Terms & Conditions apply to all services provided by The Luxe Booth ("we", "our", or "us"). By booking with us, you agree to the following terms.

1. Booking & Payment
A non-refundable deposit of 50% is required to secure your booking.
The remaining balance is due 7 days prior to the event.
Bookings are only confirmed once the deposit is received.

2. Cancellations & Refunds
Cancellations must be made in writing.
The deposit is non-refundable, but we may allow date changes depending on availability.
If cancellation occurs within 7 days of the event, the full amount may still be charged.

3. Event Requirements
The client must ensure sufficient space and access for setup (approx. 2.5m x 2.5m area with power access).
Protection from weather (e.g. shelter for outdoor events) is required.
Any delays in access or setup may affect total hire time.

4. Use of Photos
By using our photo booth, guests agree that their photos may be used by The Luxe Booth for marketing purposes (e.g. social media, website).
If you would prefer your event photos remain private, please let us know in writing.

5. Damage & Liability
The client is responsible for any intentional damage to equipment caused by guests.
The Luxe Booth is not liable for delays or failure to deliver services due to events beyond our control (e.g. extreme weather, power outages).

6. Guest Conduct
We reserve the right to stop or refuse service if guests behave in a way that is abusive, unsafe, or threatens our staff or equipment.

7. Technical Issues
While we take every precaution to ensure a smooth experience, technical faults may occur. If significant issues arise, we will offer a partial refund or rebooking, depending on the situation.

8. Overtime Charges
If your event runs beyond the booked hire period, additional time will be charged hourly at a rate of $150 per hour.

9. Travel Fees
Travel within Christchurch is included in all packages. For events outside of Christchurch, a travel fee will apply at an agreed-upon rate, confirmed prior to the event.

10. Contact Us
If you have any questions about these terms, please get in touch.